Human Factors and Decision-Making

Learning objectives

By the end of the course, participants will be able to:

• Explain how attention, perception, memory, emotion and fatigue influence individual and team performance.
• Analyse the effects of stress, time pressure and workload on situational awareness and decision-making.
• Identify cognitive biases and decision traps, and use strategies to question assumptions and verify critical information.
• Apply structured decision-making methods to prioritise needs, compare options and manage risk when information is incomplete.
• Use clear communication, shared situational awareness and role clarification to improve team coordination.
• Evaluate the human, organisational and environmental factors contributing to errors and incidents, and propose improvements to working practices.
• Apply practical self-regulation and workload management strategies to support performance in demanding situations.
• Review decisions in simulated scenarios through structured debriefing, assessing reasoning, communication, risks and outcomes.